Larry H. Miller Volkswagen Avondale

2012 Volkswagen GTI Recall

Volkswagen GTI Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Air Bags

FREE1 OPEN RECALL

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2012 Volkswagen GTI?
  • NHTSA has issued two recalls for the 2012 Volkswagen GTI, involving the Air Bags and Unknown Or Other components.
  • The Air Bags recall concerns possible damage to the steering wheel clock spring and loss of the driver’s frontal air bag connection.
  • The Unknown Or Other recall concerns modifications that may leave the vehicle out of compliance with applicable regulatory requirements.
How do I check if my 2012 Volkswagen GTI has an open recall?
  • You can check your 2012 Volkswagen GTI at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your vehicle to Larry H. Miller Volkswagen Avondale, call 623-253-6638, or schedule an appointment.
How much does a 2012 Volkswagen GTI recall repair cost?
  • A 2012 Volkswagen GTI recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • The Air Bags remedy and the Unknown Or Other remedy are performed free of charge when the campaign applies to the vehicle.
Can an independent shop fix a 2012 Volkswagen GTI recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2012 Volkswagen GTI at no charge.
  • An independent shop may provide other automotive services, but recall remedies should be completed through an authorized Volkswagen dealer.
Does an open recall affect the trade-in value of the 2012 Volkswagen GTI?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2012 Volkswagen GTI.
  • Check your vehicle’s status before discussing its value through our trade-in page.

Recall Service & Dealership Highlights