Defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Larry H. Miller Volkswagen Avondale
2012 Volkswagen Routan Recall
Volkswagen Routan Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsSuspension
FREE1 OPEN RECALL
NHTSA campaign 12V147000 · Reported Apr 5, 2012 · 15 vehicles affected
Consequence
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Corrective Action
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Suspension1
FREE1 OPEN RECALL
NHTSA campaign 12V147000 · Reported Apr 5, 2012 · 15 vehicles affected
Defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Consequence
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Corrective Action
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2012 Volkswagen Routan?
- NHTSA has issued one recall for the 2012 Volkswagen Routan, involving the suspension and specifically the right rear hub and bearing assembly.
- Certain assemblies may not have been fully machined, which could reduce durability and potentially lead to wheel separation and a crash.
- Volkswagen’s remedy is replacement of the right rear hub and bearing assembly at no charge through an authorized dealer.
How do I check if my 2012 Volkswagen Routan has an open recall?
- You can check your 2012 Volkswagen Routan by VIN at NHTSA.gov or receive a free VIN check at our service department.
- A VIN check confirms whether this specific vehicle is included and whether the manufacturer remedy remains open.
- Schedule an appointment with Larry H. Miller Volkswagen Avondale for assistance.
How much does a 2012 Volkswagen Routan recall repair cost?
- A covered 2012 Volkswagen Routan recall repair costs nothing when completed by an authorized dealer.
- The specified remedy is replacement of the right rear hub and bearing assembly free of charge.
- Recall coverage is confirmed through the vehicle’s VIN.
Can an independent shop fix a 2012 Volkswagen Routan recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Factory-trained technicians use Volkswagen diagnostic equipment and the manufacturer-specified replacement procedure.
- Contact Larry H. Miller Volkswagen Avondale to arrange authorized recall service.
Does an open recall affect the trade-in value of the 2012 Volkswagen Routan?
- Buyers and dealers check recall status, so an open recall can affect a 2012 Volkswagen Routan trade-in discussion.
- Completing the free manufacturer remedy can provide useful documentation during the appraisal process.
- Visit our trade-in page to begin evaluating your vehicle.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA identifies one suspension recall for certain 2012 Volkswagen Routan vehicles built from November 15 through November 21, 2011. A right rear hub and bearing assembly may not have been fully machined, which can reduce durability. In the worst case, the condition may lead to wheel separation and increase the risk of a crash. Because the affected component may not provide a clear warning before the risk develops, waiting can be dangerous. A VIN check lets you determine whether your Routan is included, and the manufacturer remedy replaces the right rear hub and bearing assembly at no charge when the recall is open.
Authorized Volkswagen Expertise
Larry H. Miller Volkswagen Avondale provides authorized recall service for drivers in Avondale, Goodyear, Buckeye, Tolleson, and nearby West Valley communities. Factory-trained technicians use Volkswagen manufacturer diagnostic tools to verify your VIN and confirm the correct campaign. When the recall applies, the dealership performs the manufacturer’s remedy with OEM parts and follows the specified repair procedure. The right rear hub and bearing assembly replacement is completed at no charge for covered vehicles. Our team can also explain the recall process and help you plan your visit with clear, reassuring guidance from an authorized Volkswagen service department.
Simple Next Steps
Start by locating your VIN and contacting Larry H. Miller Volkswagen Avondale for a recall check. Bring the 2012 Volkswagen Routan to our Avondale service department so the team can verify the vehicle and complete any open remedy. You should schedule service even if you are unsure whether the repair was completed previously, because the VIN check is free. If you already received a notice or have a safety concern, make the appointment promptly. Our team will explain the result, coordinate the no-charge repair when applicable, and help you move forward confidently.
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