Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Larry H. Miller Volkswagen Avondale
2013 Volkswagen CC Recall
Volkswagen CC Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsFuel System, Gasoline
FREE1 OPEN RECALL
NHTSA campaign 17V509000 · Reported Aug 16, 2017 · 280,915 vehicles affected
Consequence
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags
FREE3 OPEN RECALLS
NHTSA campaign 18V148000 · Reported Mar 6, 2018 · 51,352 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign 16V078000 · Reported Feb 10, 2016 · 659,493 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Unknown Or Other
FREE1 OPEN RECALL
NHTSA campaign 18V329000 · Reported May 16, 2018 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Fuel System, Gasoline1
FREE1 OPEN RECALL
NHTSA campaign 17V509000 · Reported Aug 16, 2017 · 280,915 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags3
FREE3 OPEN RECALLS
NHTSA campaign 18V148000 · Reported Mar 6, 2018 · 51,352 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign 16V078000 · Reported Feb 10, 2016 · 659,493 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Unknown Or Other1
FREE1 OPEN RECALL
NHTSA campaign 18V329000 · Reported May 16, 2018 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2013 Volkswagen CC?
- NHTSA has issued five recalls for the 2013 Volkswagen CC involving Fuel System, Gasoline; Air Bags; and Unknown Or Other components.
- The fuel-system recall addresses possible fuel-pump control-module power interruption and engine stalling.
- The three air-bag recalls address driver’s frontal air-bag inflator rupture or explosion risks and a steering-wheel clock-spring electrical connection issue.
- The Unknown Or Other recall concerns modifications that may leave the vehicle out of regulatory compliance.
How do I check if my 2013 Volkswagen CC has an open recall?
- You can check your 2013 Volkswagen CC at NHTSA.gov or receive a free VIN check at our service department.
- Bring your VIN to Larry H. Miller Volkswagen Avondale so the team can check open manufacturer recall records.
- If a campaign applies, the authorized dealer can explain the remedy and arrange the repair.
How much does a 2013 Volkswagen CC recall repair cost?
- A 2013 Volkswagen CC recall repair is free at an authorized dealer when the recall applies to the vehicle.
- Manufacturer safety recall remedies are completed at no charge to the owner.
- Volkswagen specifies the repair based on the VIN and campaign involved.
Can an independent shop fix a 2013 Volkswagen CC recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Volkswagen CC at no charge.
- Larry H. Miller Volkswagen Avondale has factory-trained technicians and Volkswagen diagnostic equipment for recall work.
- Contact the service department before authorizing a paid repair for a potential recall condition.
Does an open recall affect the trade-in value of the 2013 Volkswagen CC?
- Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process informed.
- Use our trade-in page to begin discussing your vehicle’s value.
- A VIN check can clarify whether a manufacturer remedy remains open before you trade.
Recall Service & Dealership Highlights
Protect Your Safety
NHTSA reports five recalls affecting the 2013 Volkswagen CC. A fuel-pump control-module power interruption can cause the engine to stall, raising crash risk. Air-bag recalls involve inflators that may explode or rupture with excessive pressure, potentially sending metal fragments toward occupants during deployment. Another air-bag issue can interrupt the driver’s frontal air-bag connection, preventing deployment in a crash. A separate compliance recall may increase the risk of crash, fire, or injury. Waiting can leave a known safety concern unresolved, so request a VIN check and arrange the specified remedy promptly.
Authorized Volkswagen Care
Larry H. Miller Volkswagen Avondale provides recall service for drivers in Avondale, Phoenix, Goodyear, Buckeye, Tolleson, and nearby West Valley communities. Our factory-trained technicians follow Volkswagen’s repair procedures and use manufacturer diagnostic tools to identify the applicable campaign. When the remedy calls for replacement components, OEM parts support the repair. Most importantly, an applicable manufacturer recall remedy is performed at no charge to the owner at our authorized franchise dealership. Visit us at 10205 West Papago Freeway in Avondale, AZ, or call 623-253-6638 for assistance.
Take the Next Step
Start by checking the VIN, then bring your 2013 Volkswagen CC to our service department for confirmation and repair. If you are unsure whether a recall was completed, still contact us—the VIN check is free and can identify an open manufacturer campaign. Once the applicable remedy is confirmed, schedule an appointment so our team can complete the work. Do not wait for a warning light or another notice when a safety concern may be involved. Our goal is to make the process clear, convenient, and reassuring from the first call through completion.
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