Larry H. Miller Volkswagen Avondale

2013 Volkswagen Eos Recall

Volkswagen Eos Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Air Bags

FREE3 OPEN RECALLS

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Air Bags3

FREE3 OPEN RECALLS

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Unknown Or Other1

FREE1 OPEN RECALL

NHTSA campaign 18V329000 · Reported May 16, 2018 · 252 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Corrective Action

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Volkswagen Eos?

NHTSA has issued four recalls for the 2013 Volkswagen Eos: three involving Air Bags and one involving Unknown Or Other.
The Air Bags recalls address a potentially damaged clock spring and driver’s frontal air bag inflators that may rupture or explode during deployment.
The Unknown Or Other recall concerns modifications that may prevent the vehicle from meeting applicable regulatory requirements.

How do I check if my 2013 Volkswagen Eos has an open recall?

You can check your 2013 Volkswagen Eos at NHTSA.gov or receive a free VIN check at our service department.
A VIN check identifies whether a recall applies to your specific vehicle and whether the manufacturer remedy remains open.
Use the schedule service page to request a convenient visit.

How much does a 2013 Volkswagen Eos recall repair cost?

A 2013 Volkswagen Eos recall repair costs nothing to the owner when completed by an authorized dealer.
Volkswagen specifies the remedy, and the authorized franchise dealer performs applicable safety recall repairs at no charge.

Can an independent shop fix a 2013 Volkswagen Eos recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Volkswagen Eos at no charge.
Factory-trained technicians use manufacturer diagnostic tools and the parts specified for the recall repair.

Does an open recall affect the trade-in value of the 2013 Volkswagen Eos?

Buyers and dealers check recall status, so an open recall can affect how a 2013 Volkswagen Eos is evaluated for trade-in.
Use our trade-in page to begin the valuation process, and ask our team to check the VIN.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies three Air Bags recalls for the 2013 Volkswagen Eos. A contaminated clock spring may interrupt the driver’s frontal air bag connection, preventing deployment in a crash. Other recalls warn that excessive inflator pressure may cause the driver’s frontal air bag inflator to rupture or explode, potentially sending metal fragments toward occupants and causing serious injury or death. A separate Unknown Or Other recall addresses modifications that may leave the vehicle out of compliance and increase the risk of a crash, fire, or injury. Waiting can leave a known safety concern unresolved, so arrange a free VIN check promptly.

Trusted Volkswagen Expertise

Larry H. Miller Volkswagen Avondale provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for Volkswagen recall work. Our team follows the manufacturer’s specified remedy and completes qualifying safety recall repairs at no charge to the owner. Located in Avondale, Arizona, we proudly serve drivers from Goodyear, Buckeye, Tolleson, Litchfield Park, Glendale, and nearby West Valley communities. When your 2013 Volkswagen Eos needs attention, choose an authorized Volkswagen franchise dealer equipped to identify the open recall and complete the correct repair with care.

Take the Next Step

Start with a VIN check, then bring your 2013 Volkswagen Eos to Larry H. Miller Volkswagen Avondale if a recall remedy is needed. You should schedule an appointment even if you are unsure whether a previous repair was completed, because the recall check is free. Our service team can explain the result and handle the applicable manufacturer remedy. Call 623-253-6638 or request an appointment online. Prompt action helps you address safety concerns without an out-of-pocket charge for the qualifying recall repair.