Larry H. Miller Volkswagen Avondale

2013 Volkswagen GTI Recall

Volkswagen GTI Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Air Bags

FREE1 OPEN RECALL

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Volkswagen GTI?
  • NHTSA has issued 2 recalls for the 2013 Volkswagen GTI: one involving Air Bags and one involving Unknown Or Other regulatory requirements.
  • The Air Bags recall concerns possible damage to the steering wheel clock spring and loss of the driver's frontal air bag connection.
  • The Unknown Or Other recall concerns modifications that may cause the vehicle not to meet applicable regulatory requirements.
How do I check if my 2013 Volkswagen GTI has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can confirm whether a manufacturer remedy remains open for your specific vehicle.
  • Schedule service if you are unsure whether a prior recall repair was completed.
How much does a 2013 Volkswagen GTI recall repair cost?
  • A 2013 Volkswagen GTI recall repair is free at an authorized dealer when the recall applies to the vehicle.
  • Volkswagen specifies the remedy, and the dealer performs qualifying recall work at no charge to the owner.
Can an independent shop fix a 2013 Volkswagen GTI recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Volkswagen GTI at no charge.
  • An authorized Volkswagen service department can verify the VIN and complete the remedy specified by the manufacturer.
Does an open recall affect the trade-in value of the 2013 Volkswagen GTI?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving.
  • Use our trade-in page to begin valuing your vehicle, and ask our team to check its recall status.

Recall Service & Dealership Highlights