Larry H. Miller Volkswagen Avondale

2013 Volkswagen Jetta Hybrid Recall

Volkswagen Jetta Hybrid Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Power Train

FREE2 OPEN RECALLS

NHTSA campaign 13V568000 · Reported Nov 14, 2013 · 3,837 vehicles affected

Defect

Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

Consequence

This sudden loss of power while driving increases the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Volkswagen Jetta Hybrid?
  • NHTSA recall information identifies three recalls for the 2013 Volkswagen Jetta Hybrid: two affecting the Power Train and one affecting an Unknown Or Other component.
  • The power train recalls involve possible gearbox control-module corrosion and possible cracks in the transmission mechatronic unit, while the other recall concerns modifications that may affect regulatory compliance.
How do I check if my 2013 Volkswagen Jetta Hybrid has an open recall?
  • You can check your 2013 Volkswagen Jetta Hybrid by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can review open recall records and explain the manufacturer remedy before repairs are performed.
How much does a 2013 Volkswagen Jetta Hybrid recall repair cost?
  • A 2013 Volkswagen Jetta Hybrid recall repair costs nothing when performed by an authorized dealer under the manufacturer’s recall remedy.
  • Applicable remedies may include gearbox oil replacement, a transmission repair kit, replacement parts, or the action specified by Volkswagen.
Can an independent shop fix a 2013 Volkswagen Jetta Hybrid recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • An independent shop may handle unrelated maintenance, but recall eligibility and the official remedy should be handled through an authorized Volkswagen dealer.
Does an open recall affect the trade-in value of the 2013 Volkswagen Jetta Hybrid?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer information when you value your trade.
  • Our team can help you understand the recall status before you discuss your vehicle’s next step.

Recall Service & Dealership Highlights