Larry H. Miller Volkswagen Avondale

2014 Volkswagen Eos Recall

Volkswagen Eos Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bags

FREE2 OPEN RECALLS

NHTSA campaign 16V078000 · Reported Feb 10, 2016 · 659,493 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Corrective Action

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen Eos?
  • NHTSA has issued three recalls for the 2014 Volkswagen Eos: two involving Air Bags and one involving Unknown Or Other.
  • The two Air Bags recalls concern possible driver’s frontal air bag inflator rupture or explosion, which could send metal fragments toward occupants during deployment.
  • The Unknown Or Other recall concerns modifications that may leave the vehicle out of compliance with regulatory requirements.
How do I check if my 2014 Volkswagen Eos has an open recall?
  • You can check your 2014 Volkswagen Eos by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • Our team can identify open Volkswagen recall records and explain the applicable manufacturer remedy.
How much does a 2014 Volkswagen Eos recall repair cost?
  • A 2014 Volkswagen Eos recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed at no charge to the owner.
  • Bring your vehicle to an authorized Volkswagen franchise dealer for the specified repair.
Can an independent shop fix a 2014 Volkswagen Eos recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Our factory-trained technicians use Volkswagen diagnostic tools and OEM parts for applicable recall repairs.
Does an open recall affect the trade-in value of the 2014 Volkswagen Eos?
  • Buyers and dealers check recall status, so completing an open remedy can help provide clearer information when you value your trade.
  • Request a VIN check before discussing your vehicle’s trade-in options.

Recall Service & Dealership Highlights