Larry H. Miller Volkswagen Avondale

2014 Volkswagen Jetta Hybrid Recall

Volkswagen Jetta Hybrid Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Clutch Assembly

FREE1 OPEN RECALL

NHTSA campaign 19V866000 · 2,167 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

Consequence

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will update the transmission software, free of charge. The software remedy is currently under development. The recall is expected to begin February 4, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen Jetta Hybrid?

NHTSA has issued two recalls for the 2014 Volkswagen Jetta Hybrid, affecting the Clutch Assembly and Power Train components.
The Clutch Assembly recall concerns possible transmission oil leakage, reduced oil pressure, clutch disengagement, and sudden loss of drive power.
The Power Train recall concerns gearbox control-module corrosion, a possible electrical short, and a stall-like loss of power.

How do I check if my 2014 Volkswagen Jetta Hybrid has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
A VIN check identifies whether a manufacturer recall remedy remains open for your specific vehicle.
Call 623-253-6638 or schedule an appointment with Larry H. Miller Volkswagen Avondale.

How much does a 2014 Volkswagen Jetta Hybrid recall repair cost?

A 2014 Volkswagen Jetta Hybrid recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall program.
The specified remedy is performed at no charge to the owner.

Can an independent shop fix a 2014 Volkswagen Jetta Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Volkswagen dealer has access to the manufacturer’s repair instructions and diagnostic process for recall work.

Does an open recall affect the trade-in value of the 2014 Volkswagen Jetta Hybrid?

Buyers and dealers check recall status, so an open recall may affect the trade-in discussion; use our trade-in page to begin.
Completing an eligible recall remedy provides documentation that the manufacturer’s safety repair was addressed.

Recall Service & Dealership Highlights

Protect Against Power Loss

NHTSA identifies two recalls for the 2014 Volkswagen Jetta Hybrid. The Clutch Assembly recall involves possible hairline cracks in the DQ200 transmission mechatronic unit, which can leak oil, reduce pressure, prevent the clutch from engaging, and cause sudden loss of drive power. The Power Train recall involves gearbox fluid additives that may corrode the control module, create an electrical short, and produce a stall-like condition. Either situation can cause unexpected loss of power while driving and increase crash risk. Do not delay a VIN check if you received a manufacturer notice, noticed a safety concern, or are unsure whether earlier recall work was completed.

Volkswagen-Certified Expertise

Larry H. Miller Volkswagen Avondale gives drivers in Avondale, Goodyear, Buckeye, Tolleson, and nearby West Valley communities a direct path to Volkswagen recall service. Our factory-trained technicians follow the manufacturer’s remedy using Volkswagen diagnostic tools, repair instructions, and OEM parts or fluids as applicable to the recall. Eligible recall repairs are completed at no charge to the owner through the authorized franchise dealer. We can review the VIN, explain the applicable Clutch Assembly or Power Train campaign, and help you understand what happens next. Visit us at 10205 West Papago Freeway in Avondale, AZ, or call 623-253-6638.

Start With a Free VIN Check

Begin by checking your VIN through NHTSA.gov or contacting Larry H. Miller Volkswagen Avondale. Bring the vehicle in so our service team can confirm recall status and perform any eligible manufacturer remedy. If you are unsure whether a recall repair was completed, schedule a visit anyway—the VIN check is free. Call 623-253-6638 or schedule service online at a convenient time. Our team can also discuss related service needs and current service specials. Acting promptly helps address potential safety concerns with the correct Volkswagen procedure.