Larry H. Miller Volkswagen Avondale

2014 Volkswagen Jetta SportWagen Recall

Volkswagen Jetta SportWagen Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 16V078000 · 659,493 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf and Jetta SportWagen, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, and 2010-2011 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Corrective Action

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen Jetta SportWagen?
  • NHTSA has issued one recall for the 2014 Volkswagen Jetta SportWagen, involving the Air Bag component.
  • The driver’s frontal air bag inflator may rupture because of excessive internal pressure during deployment.
  • Metal fragments could strike occupants and potentially cause serious injury or death.
  • Volkswagen dealers replace the driver’s frontal air bag inflator free of charge.
How do I check if my 2014 Volkswagen Jetta SportWagen has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your vehicle to Larry H. Miller Volkswagen Avondale so our team can review its recall status.
  • If you are unsure whether a prior repair was completed, schedule an appointment for a VIN check.
How much does a 2014 Volkswagen Jetta SportWagen recall repair cost?
  • A 2014 Volkswagen Jetta SportWagen recall repair is free at an authorized dealer when covered by the manufacturer recall.
  • The specified driver’s frontal air bag inflator replacement is performed at no charge to the owner.
  • Contact our service department to confirm the VIN-specific remedy and arrange a visit.
Can an independent shop fix a 2014 Volkswagen Jetta SportWagen recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Larry H. Miller Volkswagen Avondale uses factory-trained technicians, Volkswagen diagnostic tools, and OEM parts for eligible recall repairs.
  • Our team can verify the open recall and explain the authorized repair process.
Does an open recall affect the trade-in value of the 2014 Volkswagen Jetta SportWagen?
  • Buyers and dealers check recall status, so completing an open safety remedy can support a smoother trade-in evaluation.
  • Use our trade-in page to begin reviewing your vehicle’s trade-in options.
  • Ask our service team to check the VIN before discussing your next vehicle.

Recall Service & Dealership Highlights