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Larry H. Miller Volkswagen Avondale
Volkswagen Tiguan Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V535000 · 27,822 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. Interim notices informing owners of the safety risk were mailed September 13, 2019. Owners will receive a second notice when the remedy becomes available. Volkswagen's number for this recall is 69Z5.
NHTSA campaign 16V045000 · 734 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.
Consequence
In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).
NHTSA campaign 18V329000 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. Interim notices informing owners of the safety risk were mailed July 13, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign 15V311000 · 2,957 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Tiguan vehicles manufactured January 22, 2015, to March 20, 2015. These vehicles may be equipped with Certification labels that are missing the required tire pressure information and they may state incorrect weight and loading information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, Certification.
Consequence
If the labels have incorrect weight and loading information, the operator may overload the vehicle which could cause vehicle instability, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will correct the information on the certification label, free of charge. The recall began on June 12, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01A5.
NHTSA campaign 19V535000 · 27,822 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. Interim notices informing owners of the safety risk were mailed September 13, 2019. Owners will receive a second notice when the remedy becomes available. Volkswagen's number for this recall is 69Z5.
NHTSA campaign 16V045000 · 734 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.
Consequence
In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).
NHTSA campaign 18V329000 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. Interim notices informing owners of the safety risk were mailed July 13, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign 15V311000 · 2,957 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Tiguan vehicles manufactured January 22, 2015, to March 20, 2015. These vehicles may be equipped with Certification labels that are missing the required tire pressure information and they may state incorrect weight and loading information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, Certification.
Consequence
If the labels have incorrect weight and loading information, the operator may overload the vehicle which could cause vehicle instability, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will correct the information on the certification label, free of charge. The recall began on June 12, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01A5.
5 common questions answered
NHTSA recall information identifies four campaigns affecting the 2015 Volkswagen Tiguan. Air Bag recalls address an electronic control unit that could deactivate or unintentionally deploy air bags, along with inflators that may rupture and send metal fragments toward occupants during a crash. The Other recall involves modifications that may leave the vehicle outside applicable requirements, creating increased risk of a crash, fire, or injury. The Label recall concerns incorrect tire-pressure or weight information that could contribute to overloading and instability. Waiting can leave a known safety concern unresolved, so a prompt VIN check is the reassuring first step.
Larry H. Miller Volkswagen Avondale is an authorized Volkswagen dealership serving Avondale, Goodyear, Buckeye, and nearby West Valley communities. Our factory-trained technicians follow Volkswagen repair procedures and use manufacturer diagnostic tools to identify open campaigns accurately. When a recall applies, the specified remedy is performed at no charge to the owner, using the appropriate OEM parts or software. Whether your Tiguan needs an air bag-related repair, a compliance correction, or a certification-label update, our team can explain the campaign and help you move forward with confidence. Service financing is available so you can get service now and pay later.
Start by locating your VIN and asking our service team to check your 2015 Volkswagen Tiguan for open recalls. Bring the vehicle to Larry H. Miller Volkswagen Avondale so our technicians can confirm the campaign and complete the manufacturer remedy when applicable. If you are unsure whether a previous owner handled a recall, schedule service anyway—the VIN check is free and can clarify your status. Use our online link to schedule service or schedule an appointment at a convenient time. Prompt attention helps keep your vehicle and passengers protected.
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