Larry H. Miller Volkswagen Avondale

2016 Volkswagen Golf SportWagen Recall

Volkswagen Golf SportWagen Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 18V464000 · 33,168 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in Park." As such

Consequence

Removing the key while the shift lever is in a position other than Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Corrective Action

Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall is expected to begin September 8, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Volkswagen Golf SportWagen?

NHTSA has issued one recall for the 2016 Volkswagen Golf SportWagen, affecting the Steering component.
The recall involves shift lever micro switch contacts that may permit key removal outside Park, creating a risk of unintended rollaway.
Volkswagen’s remedy is an additional switch and circuit board installed at no charge by an authorized dealer.

How do I check if my 2016 Volkswagen Golf SportWagen has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check through our service department.
Our team can compare your VIN with the manufacturer’s open recall records and explain the next step.

How much does a 2016 Volkswagen Golf SportWagen recall repair cost?

A 2016 Volkswagen Golf SportWagen recall repair is free at an authorized Volkswagen dealer when the recall is open.
The manufacturer remedy for recall 37L5 is performed at no charge to the owner.

Can an independent shop fix a 2016 Volkswagen Golf SportWagen recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An independent shop may provide other repairs, but the Volkswagen recall remedy should be completed by an authorized Volkswagen dealer.

Does an open recall affect the trade-in value of a 2016 Volkswagen Golf SportWagen?

Buyers and dealers check recall status, so an open recall can affect a vehicle’s trade-in discussion; visit our trade-in page to get started.
Completing an open safety recall can provide helpful documentation when you discuss your vehicle with a dealer.

Recall Service & Dealership Highlights

Address the Safety Risk

NHTSA reports one recall affecting the Steering component. Silicate may build on the shift lever micro switch contacts, allowing the ignition key to be removed even when the shift lever is not in Park. If that occurs, the vehicle may roll away unintentionally, increasing the possibility of a crash or personal injury. Waiting to verify an open recall can leave this safety risk unresolved. If you received a manufacturer notice or are uncertain whether the remedy was completed, bring your vehicle to Larry H. Miller Volkswagen Avondale for a free VIN check. The recall remedy is defined by Volkswagen and performed at no charge when applicable.

Volkswagen Service Expertise

Larry H. Miller Volkswagen Avondale provides factory-trained technicians, Volkswagen manufacturer diagnostic tools, and OEM parts for recall service. Our team follows Volkswagen’s repair instructions for the affected shift lever system and installs the additional switch and circuit board specified for recall 37L5. The manufacturer remedy is free when your VIN shows an open recall. We are located in Avondale, AZ, at 10205 West Papago Freeway, and serve drivers from Avondale and nearby communities. Choose Larry H. Miller Volkswagen Avondale when you want authorized franchise dealer support for a Volkswagen safety recall.

Simple Next Steps

Start by checking your VIN with NHTSA.gov or contacting our service department for a free VIN check. If the recall is open, bring your 2016 Volkswagen Golf SportWagen to our Avondale service center so a factory-trained technician can perform the manufacturer remedy at no charge. You can schedule service even if you are unsure whether the repair was completed; our team can verify the status first. Have a recall notice ready if you received one, but do not wait for paperwork to ask questions. We can help you take the safest next step.