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Larry H. Miller Volkswagen Avondale
Volkswagen Atlas Cross Sport Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V504000 · 11 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, Lamps
Consequence
A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall is expected to begin October 25, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 94N7.
NHTSA campaign 20V505000 · 4,854 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V702000 · 760 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
NHTSA campaign 20V712000 · 776 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Corrective Action
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
NHTSA campaign 21V026000 · 10,303 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
NHTSA campaign 20V504000 · 11 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, Lamps
Consequence
A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall is expected to begin October 25, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 94N7.
NHTSA campaign 20V505000 · 4,854 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V702000 · 760 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
NHTSA campaign 20V712000 · 776 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Corrective Action
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
NHTSA campaign 21V026000 · 10,303 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
5 common questions answered
NHTSA identifies five recalls affecting the 2020 Volkswagen Atlas Cross Sport. A driver's-side headlight aimed too low can reduce visibility at night. Improperly welded front seat components may allow the backrest adjustment to break in a rear-end crash, reducing occupant restraint. Over-cured tires can develop a sidewall break, lose air suddenly, or separate tread. Damaged or fractured steering knuckles can cause loss of steering or vehicle control. These conditions can increase crash or injury risk, and waiting may leave a known safety concern unresolved. If the steering knuckle issue is suspected, do not drive until the vehicle has been inspected and repaired if necessary.
Larry H. Miller Volkswagen Avondale gives drivers in Avondale, Goodyear, Buckeye, Tolleson, and nearby West Valley communities a direct path to recall care. Our factory-trained technicians use manufacturer diagnostic tools, Volkswagen service procedures, and OEM parts when replacement is required. The manufacturer recall remedy is performed at no charge to the owner when the campaign applies. At 10205 West Papago Freeway in Avondale, AZ, Larry H. Miller Volkswagen Avondale can check the VIN, explain the applicable campaign, and complete the authorized repair with clear communication from start to finish.
Start with a VIN check, even if you are unsure whether a recall remains open or whether a previous repair was completed. Then bring the vehicle to Larry H. Miller Volkswagen Avondale for the manufacturer remedy. You can schedule an appointment online or call 623-253-6638 to discuss your concerns. A free check helps identify the correct next step before work begins. If you received a manufacturer notice, noticed a safety concern, or simply want reassurance, schedule service promptly rather than postponing a potentially important repair.
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