Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Larry H. Miller Volkswagen Avondale
2020 Volkswagen Jetta Recall
Volkswagen Jetta Recall service at Larry H. Miller Volkswagen Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsBrake Caliper
FREE1 OPEN RECALL
NHTSA campaign 20V359000 · 1 vehicles affected
Consequence
If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Corrective Action
Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
Seat
FREE1 OPEN RECALL
NHTSA campaign 20V505000 · 4,854 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Brake Caliper1
FREE1 OPEN RECALL
NHTSA campaign 20V359000 · 1 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Consequence
If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Corrective Action
Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
Seat1
FREE1 OPEN RECALL
NHTSA campaign 20V505000 · 4,854 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2020 Volkswagen Jetta?
- NHTSA has issued two recalls for the 2020 Volkswagen Jetta, involving the Brake Caliper and Seat components.
- The Brake Caliper recall concerns front brake caliper bolts that may come loose and affect brake performance.
- The Seat recall concerns improperly welded parts of the front seat frame and backrest adjuster.
How do I check if my 2020 Volkswagen Jetta has an open recall?
- You can check your 2020 Volkswagen Jetta by entering its VIN at NHTSA.gov or by receiving a free VIN check at our service department.
- Our team can explain whether an open manufacturer campaign is associated with your vehicle.
- Schedule an appointment if you want our team to check the VIN and arrange the remedy.
How much does a 2020 Volkswagen Jetta recall repair cost?
- A 2020 Volkswagen Jetta recall repair is free at an authorized Volkswagen dealer when the repair is the manufacturer’s specified remedy.
- The Brake Caliper remedy replaces all four front brake caliper bolts at no charge.
- The Seat remedy includes a front-seat inspection and, when necessary, seatback-frame replacement at no charge.
Can an independent shop fix a 2020 Volkswagen Jetta recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An authorized Volkswagen service department follows the manufacturer’s recall procedure and can document the completed repair.
- Contact Larry H. Miller Volkswagen Avondale to arrange recall service.
Does an open recall affect the trade-in value of the 2020 Volkswagen Jetta?
- Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation.
- Use our trade-in page to begin discussing your vehicle’s value.
- Complete recall service before trading when possible and keep the repair documentation.
Recall Service & Dealership Highlights
Safety Risks to Address
NHTSA identifies two safety concerns for the 2020 Volkswagen Jetta. Front brake caliper bolts may come loose, which can affect brake performance and increase crash risk. Separately, parts of the front seat frame and backrest adjuster may not have been welded properly. In a rear-end crash, the backrest adjustment could break and possibly reduce occupant restraint, increasing the risk of injury. Waiting can leave a known safety concern unresolved. If you received a notice, have a safety question, or are unsure whether prior work was completed, contact our service team and schedule service promptly.
Authorized Volkswagen Expertise
Larry H. Miller Volkswagen Avondale uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete the specified recall remedy. The Brake Caliper recall calls for replacing all four front brake caliper bolts, while the Seat recall calls for inspecting the front seats and replacing seatback frames when necessary. These manufacturer remedies are performed free of charge at our authorized franchise dealership. Located in Avondale, Arizona, Larry H. Miller Volkswagen Avondale serves Goodyear, Litchfield Park, Buckeye, Tolleson, and nearby Phoenix-area communities with professional Volkswagen service.
Simple Next Steps
Start with a VIN check through NHTSA.gov or our service department. Then bring your 2020 Volkswagen Jetta to Larry H. Miller Volkswagen Avondale so our team can verify the campaign and complete the required remedy. You can schedule an appointment even if you are unsure whether the repair was previously completed, because the recall check is free. Bring any manufacturer notice if you have one, and ask our advisors about the next step. Prompt action helps you address the concern with confidence and no charge for the recall repair.
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