TYPE:ServiceMODEL:AtlasYEAR:2021
Had ongoing brake and proximity sensor issues with 2021 VW Atlas SEL. Previously, Peoria VW dealership was servicing our vehicle and earlier this year did a brake service (blew air to clear dust) and some update. After the update our proximity sensors went beserk (to put it mildly). Brakes have been an ongoing issue, braking on downhill would result in the vehicle shuttering, and any depressing of brake pedal would set off the proximity sensors, mainly on the right side, of the vehicle. This was a huge driving distraction along with the unsafe brake conditions that Peoria VW could not resolve. My wife and I decided to take the Atlas to Larry Miller VW in Avondale to see if they could resolve the issue. Immediately, we were greeted by John Bertozzi, and after a brief description of our brake and proximity issue, he properly describe the problem and solution. Thoughout the whole process of fixing the issues and performing the 40K service, John has been very professional in calling, asking for authorization of service prior to starting, answering any lingering questions, and providing transportation for my wife to pick up the Atlas after service. After service, my wife has said the Atlas is driving as if new again.