Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

Models
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  • Filemon D.07-28-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Good service. Helpful. Quick repair.

  • Kevin B.07-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Maria S.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Steven C.07-26-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Love the golf R.

  • Brenda B.07-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Mike is always polite and keeps me informed of my cars progress

  • Nick W.07-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Mike always takes care of me and makes sure I know what’s going on with my car

  • Stacy C.07-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    They were really nice to me.

  • Maurice A.07-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Reyes Y.07-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    They did the bare minimum, forgot to reset the oil change notification.

  • Kevin B.07-25-2025

    TYPE:ServiceMODEL:ID4YEAR:2025