TYPE:ServiceMODEL:AtlasYEAR:2021
Prompt professional service. Friendly and courteous staff.
Average Score (588 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2019
This is now the 3rd or 4th time that I have had my vehicle serviced here and there just seems to me to be a lack of care and empathy towards the customer. The feeling that I get is that I should feel privileged to be having my car serviced there as opposed to them being grateful that I chose to bring my vehicle. I don't think I'll be bringing my vehicle back in the future.
TYPE:SalesMODEL:ID.4YEAR:2025
Spent 30 years running car dealerships myself. Process was easy and enjoyable
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:AtlasYEAR:2024
Sarah (Service Rep) was amazing and very helpful through this stressful situation with my 2024 Atlas. She was very caring and compassionate trying to assist us where she could.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Excellent service. They got me a ride home and a ride back to the dealership when my car was ready. I think I messed up when booking my appointment but they were able to still get me in for my oil change and recall. The service rep was awesome and I hope she is there for me next time.