Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Sandy H.07-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Fast and efficient. Everyone is welcoming. Even though I was there on a last minute scheduled service I was still treated fairly.

  • Lynnette G.07-09-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Brenda G.07-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Shaun C.07-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    The customer service is always great when I come there.

  • Jonathan O.07-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Isaac H.07-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Mark M.07-06-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Oil change was smooth and the dealer communicated vey well

  • Brittany J.07-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Timothy F.07-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Because I have purchase 2 SUV in the last 3 years and I love the way all department personnel is so helpful and knowledgeable about everything I wish all my family and friends could have this kind of care

  • Mercy M.07-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2025