Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Jessica W.06-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The whole experience was great! From speaking to someone on the phone who was able to answer my questions and book me in, to when John helped me out and made sure I didn’t wait too long for my vehicle

  • Claudia T.06-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Joe F.06-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    My past experiences haven’t been all that fantastic but Sarah was fantastic to work with and really turned my feelings around!

  • Sherry V.06-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Victor was great! Turn around time was also great.

  • Vera S.06-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Sarah was very helpful. She informed me of recalled services and was able to get them completed during this visit.

  • Patricia S.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Mike my service advisor was wonderful. Kept me in the loop from time I came into dealership

  • Nathaniel T.06-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I am very happy with my recent purchase and the customer service I received at this dealership. They are professional, knowledgeable and very attentive throughout the entire purchasing process.

  • Javier G.06-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Hawa S.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Staff was friendly and helpful.

  • Denice D.06-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Victor Sepulveda is so knowledgeable and helpful!