Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Mercy M.06-14-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Fred is a great Salesman and walked me through the purchase process. I am very happy with my new ride.

  • Alyssa G.06-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I appreciate the kind customer service, the only thing I would suggest is if a service department employee would come out as soon as I pulled up into the service area to check me in but other than that great place to come and have your car serviced!

  • Fernando S.06-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Holly K.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Francesca B.06-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    They listened to my concerns

  • Peter V.06-12-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Great communication and willingness to work with me!

  • David G.06-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Outstanding service! Exceeded my expectations

  • Jose V.06-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Stacey H.06-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Mike. Mike made this a good experience. I was almost 100 miles away and he kept me updated and patiently explained repairs and costs. When I picked the car up , not only had it been serviced but cleaned. Good service and great service department.

  • Steel S.06-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023