Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Stefanie A.06-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    My service advisor was very friendly.

  • Timothy P.06-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Mari M.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Attentive & friendly service.

  • Gianni D.06-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Jonathan was helpful and took an interest in my concerns

  • Tyler D.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The service was great. I was disappointed that I made an appointment for a Tuesday and dropped my car off on time however it wasn't looked at until Thursday.

  • Natalie C.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Francisco B.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Service was fast and easy!

  • Gerardo C.06-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Due to speedy service from techs and customer service.

  • Monique R.06-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Luis was very professional and super helpful!

  • Lucas R.06-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019