Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

Models
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  • Bernabe G.05-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Sandra M.05-26-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

  • Brian S.05-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Dealer offered great price on synthetic oil change. Sure helps these day$.

  • Luis C.05-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    I like how you guys kept in touch via messages. Let me know if I was going with my car. I was very happy when you guys were trying to give me an Uber home. I really appreciate it.

  • Wanilton Ferreira N.05-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Mike is simply the best, car was also washed and cleaned nicely.

  • Melissa D.05-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Elizabeth E.05-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    First time that my appt did not show in your system. I was given a set date and time and upon arrival advisor informed I did not have an appt .

  • Steven C.05-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great team

  • Nydia V.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Customer service is always amazing

  • Brianna G.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Good communication and quick service