The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
I understand the delays in getting my vehicle checked and repaired, it was challenging but Jonathan and Ladelle helped me throught it and successfully. They were more than helpful and willing to go the extra mile to make sure I was completely satisfied. It turned out very well and I am grateful to them to handling it as well as they did.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Fantastic
TYPE:ServiceMODEL:AtlasYEAR:2022
I feel the only thing missing is more loaner/rental cars available
TYPE:ServiceMODEL:ID.4YEAR:2021
Dealerships always have a way of saying what you want to hear, but falling short on the results, Larry Miller Volkswagen, delivers on their promise. That's outstanding and what every vehicle owner wants!
TYPE:ServiceMODEL:JettaYEAR:2018
Best in class customer service provided!
TYPE:ServiceMODEL:JettaYEAR:2023
Jonathan is an excellent mechanic who was able to reassure everything was in good hands. Educated me on how to prevent certain issues and made the whole process comfortable.
TYPE:ServiceMODEL:ArteonYEAR:2023
I chose this rate because I made an appointment and as soon as I got there, I was questioned by customer service why I was getting an oil change that it wasn’t due yet. I don’t feel like I should have to explain myself to anyone about what I’m doing with my car and how I’m doing it And I also bought tires that were faulty. The car is brand new and and nothing was done to help me get a free set of tires because it was not my fault. The tires were defected so I had to pay for tires when I have insurance on tires, but it wasn’t covered. I’m very disappointed in the way it turned out.
TYPE:ServiceMODEL:JettaYEAR:2020
TYPE:ServiceMODEL:TaosYEAR:2023
The service rep took good care of me and I felt he listened to my concerns with an effort to address issues.
TYPE:ServiceMODEL:AtlasYEAR:2021
Luis provided excellent customer service.
