TYPE:ServiceMODEL:AtlasYEAR:2025
Because the Millers Dealership Family Members are very professional and friendly staff they make sure you feel like family
Average Score (609 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
I have a great experience with Sarah. She was kind, smart and intelligent when it came to what my car needed.
TYPE:ServiceMODEL:BeetleYEAR:2019
I was able to schedule an online appointment easily but I needed to speak with service regarding a coolant light that popped up before making the drive. I called several times within 2 days but never was able to actually speak ro someone. Finally, I connected with parts and Tim was the person who walked me through checking my coolant before making the drive to my appointment. Once there, Pam in service did an excellent job taking care of me. My frustration was with your phone system and not getting a service specialist to answer my call.
TYPE:ServiceMODEL:TiguanYEAR:2023
Everything was perfect thank you so much.
TYPE:ServiceMODEL:TiguanYEAR:2020
Dependable service and help at the right time.
TYPE:ServiceMODEL:JettaYEAR:2024
Only two things were a bit of a problem. First getting through to the service department, no one answered the phone. Second, I was expecting my car at 1300 and it was not ready until 1600 or later. Now I understand you guys are short-staffed, and there has been a lot of turnover among the service advisors but the issue with no one answering the phone has been going on for months. It means that when you come back with a recommendation for more maintenance, I can't talk to anyone to get clarification, very frustrating.
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:TaosYEAR:2024
Luis was very friendly and accommodating of my schedule. Great service.
TYPE:ServiceMODEL:PassatYEAR:2018
I got a text from Larry Miller Volkswagen for an oil change for $19.99, so I made an appointment and had my daughter take the car there on her day off. The Service Department staff denied anyone sent that text and they would never have it priced that cheap. SO you're saying a random text messaging service knows my name, and the year, make & model of the car we bought there, and list the phone number of LMV, but it's a fake, and then bait and switched my daughter for a 2 change deal for $140. So we've purchased 3 cars there, and we're trying to fake the cost pf an oil change? Really? Bad news for you, as we won't be returning for any more VW's from that dealership.
TYPE:ServiceMODEL:TiguanYEAR:2019
Customer service is always great when I walk in.