Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Josephine D.05-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Welcoming and thougrogh intake

  • Karla M.05-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Quick service, my car needed work done and a lender car was given to me, convenience.

  • Maria S.05-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Luis was really helpful with my questions and is very nice 👍 very different from the other guys (Luis my advisor , Steve General Manager) great personality and thanks for the changes

  • Vianey N.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Darwin G.05-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Paula W.05-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I made an appointment car wasn’t even looked at for three days after the appointment. Then they didn’t fix anything that I had told them about because they couldn’t get it to happen for them. I didn’t bring it in because I just like to have my car in the shop, I brought it in to have things fixed. The people were very polite very friendly but now I’m gonna have to do it again and probably have the car there for another week.

  • Justin K.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Sarah was awesome and helped me out during my repair process.

  • Darlene M.05-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Debra S.05-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great customer service and quality work by the technicians.

  • Joshua S.05-07-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020