TYPE:ServiceMODEL:Jetta GLIYEAR:2020
Average Score (588 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2024
Nothing I can put my finger on other than to say that I have a good feeling when I am there, the belief that my car and I will be well taken care of. A sense of trust might be a good way to describe it.
TYPE:ServiceMODEL:TaosYEAR:2022
I gave 5 stars because my experience with Mike was truly one of the best I’ve had in a while! It was my first time at VW Avondale since purchasing my Taos, and everything went smoothly from start to finish. Mike was friendly, professional, and made the whole process easy. I appreciated the great conversation and how efficient everything was. I didn’t have to wait long at all. I even rescheduled to come in earlier than my original appointment, and they were able to accommodate me without any issues.
TYPE:ServiceMODEL:PassatYEAR:2022
Yes my expectations were definitely met the car was in the dealership for quite some time but it’s running smoothly and the customer service was great I can’t complain.
TYPE:ServiceMODEL:ArteonYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2019
The service consultant (Luis) went above and beyond from the time I arrived at the dealership to the time I picked up the vehicle. I appreciate his attention to detail and recommendation of additional services without coercion.
TYPE:SalesMODEL:JettaYEAR:2025
Everyone was helpful and courteous. They were generous with their time and made me feel like I was important and appreciated.
TYPE:ServiceMODEL:JettaYEAR:2021
Shoutout to Mike for always providing outstanding service!