Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Dave S.04-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    They do a good job.

  • Dan D.04-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Bonnie J.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Dujhan B.04-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Francis R.04-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great service from employee

  • Alisa B.04-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Jo Ann P.04-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Great customer service from Luis!

  • Carlos S.04-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Disconnects with online scheduling offers and personnel. Disconnects with invoicing

  • Manuel R.04-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The only issue I had was they asked me if I wanted my car wash said yes but the vehicle wasn't washed. Everything else was great. Great customer service, thanks to Sarah.

  • Liana S.04-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I was treated SO well by everyone at Larry Miller! Everyone was extraordinarily helpful, from the service department to my salesman, Mike! I really appreciate how easy you guys made it for me! Thank you SO much!