Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Iris B.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Mitch H.03-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Mario M.03-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Muchas gracias por el buen servicio y muy atentos y se los recomiendo a todos

  • Paul M.03-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent customer service!! Great people work there and I appreciate being treated so good!!

  • Jason L.03-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Mike in the service department was great and I was only there for a short amount of time so getting me in and out quick was amazing.

  • Darci H.03-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I scheduled an appointment for 7:15 to have my AC looked at and my oil changed. At 12:45 I still had not updates so I checked the link to track the status of my vehicle. At that time, there was no updates and it did not show that my car had even been checked in yet. I called to speak to my representative at 1:15 and she did not know the status of the vehicle. She called me back to let me know that the oil was being changed but that they would be unable to look at my AC today because they were too backed up. When I told her that I had an appointment, she said there were other people ahead of my from previous days. I picked up my car with only the oil change and without anyone looking at my AC.

  • Robert L.03-28-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    I worked with Andres, he was top flight across the board and very helpful and knowledgeable on the car we bought. He was low pressure, very friendly and did an amazing job. I would definitely buy from Andres again.

  • Christina G.03-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Mike was so friendly, helpful, and went above and beyond to make sure I was completely satisfied.

  • Warren M.03-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Tks for finding the leak. Now it can rain.

  • Rosana D.03-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024