The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2024
I am overjoyed to be working with Larry H. Miller VW Avondale to keep my car in good shape. Your service advisors have been forthcoming and straightforward with what needs to be done and when. I would say though that it has been disconcerting a few times to come in and find that the service adviser I worked the time before is gone - I am on my third one since I started with you. But I am very happy with the one I have now, I hope he sticks around for a while.
TYPE:ServiceMODEL:ID.4YEAR:2021
Victor was kind, informative, accommodating, communicative and followed up with us as needed
TYPE:ServiceMODEL:Jetta GLIYEAR:2025
Easy and smooth appointment, the gentlemen that helped me also answered some questions I had about my car and was very professional.
TYPE:ServiceMODEL:TaosYEAR:2022
Luis was great in helping me get scheduled for all the services that were needed on my car. The reason for the 4 out of 5 star review is I had an 8am appt and my car was not done until after 5pm. I am thankful for the Uber rides offered to and from home so I did not have to wait at the dealership as my vehicle was still being worked on.
TYPE:ServiceMODEL:ID.4YEAR:2023
4 visits to fix the recall on door handles and still not fixed do to out of stock for 2nd time
TYPE:ServiceMODEL:AtlasYEAR:2021
Great customer service. Mike was excellent and explained everything clearly.
TYPE:ServiceMODEL:TaosYEAR:2022
Good service and well explained my questions
TYPE:ServiceMODEL:AtlasYEAR:2024
I love the staff and customer service.
TYPE:ServiceMODEL:PassatYEAR:2019
TYPE:SalesMODEL:TaosYEAR:2025
Lawrence James is an amazing representative for your company. His is so personable and just a good person. We enjoy our interactions with him because his upbeat attitude is infectious.
