Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Monique K.03-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Staff is always extremely helpful and joyful. This time was no exception

  • Rene V.03-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Milagro L.03-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    It was easy and faster done

  • Julie D.03-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Phoenix P.03-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jason N.03-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Service was expected and done well Service advisor was very friendly and remembered who I was

  • Shameka B.03-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Antonio G.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Rukiya C.03-17-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

    Great service

  • Chris Z.03-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I am not sure how the computer systems work, but you would think if a customer has visited in the past their information would be stored for the next visit. Such as if military affiliated, warranty, etc.