TYPE:ServiceMODEL:JettaYEAR:2025
Average Score (588 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2025
Sales team and finance was very knowledgeable about how to help us with our predicament.
TYPE:ServiceMODEL:TaosYEAR:2023
My rep is a real pro
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2023
My issue was resolved
TYPE:ServiceMODEL:JettaYEAR:2021
I had an exceptional customer service experience with Mike Erickson at LHM VW Avondale recently ,and I can't speak highly enough about the level of care and attention I received. From the moment I reached out, he was incredibly friendly, knowledgeable, and eager to assist. He listened carefully to my concerns and took the time to thoroughly explain all of my options, making sure I felt confident in the decisions I was making. Not only did the team resolve my issue quickly, but they also went above and beyond to ensure I was fully satisfied with the outcome. It’s rare to encounter such thoughtful and proactive customer service these days, and I truly appreciated the personal touch. This experience has made me a loyal customer, and I would highly recommend their services to anyone looking for top-tier support.
TYPE:SalesMODEL:TiguanYEAR:2024
Excellent customer service. Smooth finance process.
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
TYPE:ServiceMODEL:Golf GTIYEAR:2018
TYPE:ServiceMODEL:ID.4YEAR:2023