Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Daria B.01-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service write, Jeremy S. and his tech team got me in and out on a warranty repair with little downtime. I appreciate his patience with me needing to wait and working to get me back on the road in more than reasonable time.

  • Ladell P.01-17-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Great prices and very friendly staff

  • Ladell P.01-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Great staff and fast and easy

  • Gregory K.01-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    The sales rep, Andres, did an amazing job. We discussed our needs by text and phone. The car was ready to go when we got to the dealership. The price was exactly what was expected. Delivery was seamless.

  • Manuel J.01-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    5 Stars – Outstanding Experience! Our experience at Larry H. Miller Volkswagen Avondale has been exceptional, and it all comes down to the incredible team led by Rey Cazares and his sales representative, Chris. For over eight years, Rey has been a trusted professional, always delivering unparalleled service and support. Now, as the sales manager, Rey continues to lead with humility, professionalism, and a truly service-oriented mindset. Rey and Chris, our sales rep, exemplified these same qualities during our recent visit, making the entire process smooth, transparent, and enjoyable. Their dedication to customer satisfaction is unmatched, and it's clear they genuinely care about building long-term relationships rather than just making a sale. Despite having other vehicle brands in our garage, we always find ourselves coming back here because of the trust and confidence Rey and his team inspire. They set the standard for what a car-buying experience should be. Highly recommend!

  • John A.01-16-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

  • Marco F.01-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    I took my car to Larry H. Miller in Avondale for an inspection because I’ve been experiencing significant vibration in the steering wheel when I turn, a problem I’ve had since purchasing the vehicle. They informed me that the issue is with the steering rack and that they need to order the part, which will take about a month to arrive. Previously, I’ve taken my car to the VW Larry H. Miller dealership in Tucson for the same issue, but the problem has not been resolved. The service is still incomplete, and I’m currently waiting for my car to be returned.

  • Ted H.01-15-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Quick, fair pricing, excellent customer service and good value!

  • Jorge S.01-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Jeffrey N.01-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Your service technicians have helped us work through some warranty issues and have always been personable and friendly