Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Pieter V.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    we had an appointment for a specific time and when we arrived, we were met by the service desk person and the mechanic who was to do the servicing of our car.It was all accomplished in the time we were told it would take to fix our issue and besides the car was washed as well when we were told it was ready.It functions great.We are happy. Our expectations were exceeded.

  • Candida M.12-21-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    No pressure buying a car from this dealership. Very knowledgeable and courteous salesman Chris Llamas was the best. He helped me set up everything in my new Atlas. He was so patient.

  • David R.12-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I have never, ever given a five-star review...until now. Victor in the service department was great. He was very helpful, knowledgeable and quick with caring for my auto needs. Systems were down when I arrived and the place can't function without computers (sorry to say), but after a reasonable wait all systems were go and all my car issues went away. I got a complete oil change during the process.

  • Alberto G.12-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Francisco R.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Toby S.12-17-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Always the best experience here

  • Kevin T.12-17-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Unhappy with the car, service is not the problem

  • John W.12-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Reynaldo C.12-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everything was great !

  • Manuel M.12-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Frustrated that I had to bring my 2024 jetta in for service on the same issue as last time.