Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Kevin O.12-06-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • James M.12-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Good service, took less time than what was quoted.

  • Anthony M.12-05-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Crear customer service

  • Rimas T.12-04-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Roger M.12-04-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Marcela P.12-03-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Jeremy Service Consultant has always been efficient, professional and polite, always enjoy his. customer service. Looks out for the best interest of my car meaning suggesting future service and he’s knowledgeable for any and all questions I had.

  • Cesar B.12-02-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Paul B.12-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    First the dealer though the parking sensor error was due to the camera then they said it was the loud screech from the break pads My brake pads are faulty from the factory due to break pad material used, yet dealer refused to replace under warrenty, terrible customer service, never buying a VW again.

  • Ailyn M.12-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very good service and communication

  • Richard M.12-01-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Excellent. Lucas was the person that kept in touch with me for the last 1 1/2 months onn any updates of when you would have the ID BUZZ available and in your showroom.