TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
The man I worked with gets a “5/5” stars since I have compassion for the lack of resources he has to work with. Avondale VW actual service always does the bare minimum and it shows. Yes, they do what you ask, like put on my tires and align, but never more. Example: my tires were placed in a Tuesday, the same week my battery died on Tuesday. I was downtown and reached out to Camelback VW. They were outstanding in their service, responsiveness, and concern. He pointed out too the recall on my vehicle (no parts yet but will call when available), and changed the battery in my key fob. Walking in to get service at Camelback was like night and day versus Larry Miller VW. My suggestion; go be a customer yourself owner or managers, or send someone on your behalf. Camelback was professional which aligns best with the kind of service I hope to receive for a vehicle I want to maintain. And when I was accompanied to my VW when it was finished, there was a large amount of throw up on the ground just there. What in the world. Thank you for the opportunity to state my experience. I have no desire to shop or have service again from Larry Miller VW in Avondale. Oh, and come to find out, the man I was working with at Avondale, it was his 2nd to last day there because as he stated, it was not the best working conditions.