Average Score (588 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

588 Ratings

4.7 Average

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  • Robert H.08-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Frances A.08-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great buying experience

  • Barbara K.08-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Well, because I have been going there for several years and I like them

  • Angel S.08-22-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Kristina W.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I worked with Sarah and she communicated well with it’s me during the process of my car being diagnosed and repaired. She also found my car was a certified pre owned. That was amazing! I just bought my car in March (from another dealer)and was never informed about that it was.

  • Joyeria N.08-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Magnífico y eficaz el servicio , en un par de horas tuve mi coche Vw nuevo en mi cochera

  • Santos O.08-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Andrew S.08-21-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Paul M.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Luis - my service adviser was great. Attentive and answered questions that I might have had . I wish they had loaner cars to be used . I was without vehicle for 5 days .

  • Jason M.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Luis really helped me out- they noticed rear brake pad was abnormally worn so they replaced it under warranty